Markcomm Pitch

Overview

UniTel Voice is a cloud and mobile-based solution, designed to help entrepreneurs start, run and grow their business. It helps you convert your cell phone into a business virtual phone system using the office phone solutions

Screenshot

UniTel Voice

Features

  • Mobile Access
  • Call Routing
  • Virtual Call Center
  • Call Recording
  • Call Logging
  • Employee Directory
  • Call Scheduling
  • Dial-by-Name Directory
  • Call Forwarding
  • Missed Call Notification
  • After Hours Greetings
  • Outbound Calls
  • Unlimited Call Handling
  • Department Extensions
  • Virtual Auto Attendant
  • WiFi Calling
  • Local Area Numbers

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based, iPhone / iPad, Android

Training

  • Live Online
  • Documentation

UniTel Voice Users

Available Support

  • Business Hours
  • Online

Language Support

  • English

Company Details

  • Company Name: UniTel Voice

  • Headquarter: United States

  • Full Address:

Reviews

Very user-friendly system, excellent and caring customer support, and a great cost-effective solution that fit our needs. I really appreciate the complimentary professional messages too.

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I love the help that I received from a female support staff earlier in the day and later I talked to the other rep. They both were very patient and helped me resolve my issue in no time flat. They both were very knowledgeable I can’t remember the female name but if the companies supervisor wants to look it up they both were very professional and I pray that hopefully as my business grows that I am able to hire people like the two I spoke to today. It gives me great hope.

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Like anything, it takes some getting used to, but once you figure it out, it’s quite useful. There are still functionalities we are learning about.

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I could literally be in another country and still take/make calls as if I were in my office. The software was extremely easy to use and allowed me to be accessible to clients without having to give them my cell number.

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However, there isn’t a Texting feature as of yet. Also, I can’t effortlessly scroll thru my existing numbers and outbound call on the fly,, via my phone.

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