Markcomm Pitch

Overview

The Tango Card gives delivery technology to organizations operating in B2B space. Globally the enterprise companies use the technology to provide a detailed catalog of global and domestic e-gift cards. This can be used as part of consumer loyalty programs, sales incentive programs, health and wellness engagement, and employee recognition. Tango card offers the most exciting rewards that generate business results.

Screenshot

Tango Card

Features

  • Activity Tracking
  • CRM
  • eCards
  • Employee Recognition
  • Gamification
  • Gift Card Management
  • Loyalty Cards
  • Manager-to-Peer Recognition
  • Member Portal
  • Panel Management
  • Peer-to-Peer Recognition
  • Recognition Tracking
  • Reporting/Analytics
  • Rewards Catalog
  • Rewards Management

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based

Training

  • In Person
  • Documentation

Language Support

  • English

Company Details

  • Company Name: Tango Card

  • Headquarter: United States

  • Full Address:

Reviews

Primarily, I love the quality of customer service we got from the Tango team on the handful of times we have partnered with them on our quarterly customer loyalty reward programmes. They are always responsive and sometimes went out of their way to please, particularly customer representative She has always been awesome and as a customer service agent,I know when a fellow support agent in another organization is at the top of their game. Also I love the quality of help-desk support service they offered our rewarded customers ,ensuring we had no need to dedicate reward support duties to anybody in my team as such duties were already taken care of by the Tango’s customer service. Functionality wise,I love how Tango offers our customers multiple options via which they can claim their reward,while also giving them months of grace periods during which they can claim their reward for a gift card.

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Their API made it possible to seamlessly integrate a vast library of digital rewards directly into our Preferred Patron Customer Loyalty platform. Our participating merchants may now include a rewards catalog that contains gift cards to popular businesses in their area. Having digital rewards available means consumers may choose to trade-in their points for these e-gift cards, directly from their member portal on their mobile devices!

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Describe the project or task the provider helped with:
We were looking for a robust rewards program to integrate with our platform. We integrated Tango Card within a few weeks with no issues at all and our subscribers had access to almost 100 brand retailers to redeem their rewards with. The Tango Card platform was very easy to integrate from a web and mobile perspective and we leveraged their SDKs and APIs to deliver exactly what we were looking to do.

What do you like best?
The integration process was very simple and well documented. The technical support team was and continues to be amazing as partners, and they continue to make product and feature upgrades quarter after quarter. The dashboard is very easy to use as well as the data points that they offer provide a lot of visibility into the likes and preferences of our subscribers.

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Describe the project or task the provider helped with:
Clients and Participants of our projects who receive the actual tango card love the options of selecting a card as their incentive. My job is of adding funds to our files has never been easy enough since we’ve started using Tango. We incentive our employees too with E-cards especially during the holidays. It easy because I dont have pass physical cards out and confirmations and verification is made easy. So I can’t complain!

What do you like best?
It’s safe to use. I’ve never had any real complaints with Tango.We can track who given the incentive and download any necessary documents. People again love that we can provide options and it can work not only with clients but also with our own customers.

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