Markcomm Pitch

Overview

Subbly is a cloud-based checkout platform that allows users to sell goods and process payments. It has tools that you can use to create a web store from scratch. With this, you can also add a checkout solution to your existing website. Subbly has a robust customer management system.

Screenshot

Subbly

Features

  • Email Marketing
  • Templates
  • CRM
  • Layout & Design
  • Content Management
  • Books
  • Magazines
  • Self Service Portal
  • Discount / Coupon Management
  • Subscription Plan Management
  • Dunning Management
  • Cancellation Management
  • Usage Tracking/Analytics
  • Self Service Portal
  • Order Management System
  • Flexible Recurring Billing
  • Storefront & Customization Options
  • Checkout Tools

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based

Training

  • Live Online
  • Documentation

Subbly Users

Available Support

  • Live Support
  • Online

Language Support

  • English

Company Details

  • Company Name: Subbly

  • Headquarter: United Kingdom

  • Full Address:

Reviews

Price point is affordable for small businesses and farms. Most favorite features are the customer portal so our subscribers can manage their own subscription, preferences, and billing at their convenience. The check out survey allows you to create add-on products and services billed right into the subscription price, or just as a one time add-on. The checkout flow is beautiful and mobile friendly, and the widget functions perfectly.

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I used to have Squarespace, but the platform was not built around a subscription. in contrary subbly is. It is easier to navigate data, process payments and modify subscriptions.

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* Lack of shipping options for customers – proves difficult to have a profitable one price fits all option * Somewhat defensive customer service responses * Glitchy – had to re-save sections 20+ times * No show-cart step * No stock control/variants for non-subscription items * Limits to what you can do on the site, mobile and tablet aren’t completely intuitive/customisable/responsive * Customers can’t have more than one subscription in their basket

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For a subscription box they have everything you could need. Their customer service team are really responsive and the site is really easy to use. There are also loads of help documents that you can search to find answers to those small technicalities you get on all websites. I love it, I’m so glad my company switched.

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The site is setup for user ease. Everything you need is in one place and you can enter with zero experience and end up with a very professional looking setup. Their customer service always does a great job answering any questions that come up. Their Facebook group has also been a huge benefit. The subscription box space can feel like you are a one-man show but they make it easy to connect with others for support and community.

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