Markcomm Pitch

Overview

Natterbox is a Cloud Telephony Platform which is the world’s first and only end to end telephony service to be 100% embedded and managed within Salesforce. With this, you get complete control and flexibility of voice which is all easily managed online.

Screenshot

Natterbox

Features

  • Web Conferencing
  • Call Routing
  • Virtual Call Center
  • Call Logging
  • Manual Dialer
  • Outbound Call Center
  • Escalation Management
  • Reporting/Analytics
  • Campaign Management
  • Reporting/Analytics
  • Conversion Tracking
  • Keyword Tracking
  • Call Routing
  • IVR / Voice Recognition
  • Web Conferencing
  • Virtual Extensions
  • Computer Telephony Integration
  • Text to Speech
  • Phone Key Input
  • Predictive Dialer
  • Telemarketing Management
  • Access Controls/Permissions

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based, iPhone / iPad

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Natterbox Users

Available Support

  • Live Support
  • Business Hours
  • Online

Language Support

  • English

Company Details

  • Company Name: Natterbox

  • Headquarter: United Kingdom

  • Full Address:

Reviews

After looking at all of the potential phone systems, I think we made the right choice to partner with Natterbox. The integration with salesforce is built from the ground up and provides world-class customization. We are pleased with the new system and are looking forward to the future of using it.

Read Full Review Here

Natterbox streamlines day to day tasks and is very simple to use. The dashboard is awesome! It is unbelievable that no one needs phones on their desks anymore! The phone tree is better for customers and reduces hold times. It is really nice that the phone numbers are automatically recorded in Salesforce.

Read Full Review Here

The CTI but that has been updated and we are looking forward to the interface enhancements coming soon. We have seen continual enhancements.

Read Full Review Here

Natterbox streamlines day to day tasks and is very simple to use. The dashboard is awesome! It is unbelievable that no one needs phones on their desks anymore! The phone tree is better for customers and reduces hold times. It is really nice that the phone numbers are automatically recorded in Salesforce.

Read Full Review Here