Markcomm Pitch

Overview

mTalkz is a multi-channel customer relationship management (CRM) platform that provides instant message delivery to over 225 countries. It also enables users to send bulk messages to both national and international recipients.

You can see data on customers’ responses on its analytics dashboard. This dashboard also offers reports on metrics.

Screenshot

mTalkz

Features

  • Message Personalization
  • Email Campaign Management
  • Polls/Voting
  • WYSIWYG Email Editor
  • 2-Way Messaging
  • Automated Responses
  • Polls/Voting
  • Customer Surveys
  • Mass Texting
  • Automated Responses
  • Mobile Keywords
  • Customer Profiling/Control Lists
  • Multilanguage Uploads
  • HTTPs encryption
  • Personalization of messaging content
  • Event Triggered Actions
  • Mailing List Management
  • Customer Database
  • Click Tracking
  • Activity Dashboard
  • Template Management
  • Third Party Integration
  • SMS Marketing Managment
  • Analytics
  • 2-Way Messaging
  • Customer Segmentation

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based

Training

  • Live Online
  • Documentation

mTalkz Users

Available Support

  • Email
  • Phone

Language Support

  • English

Company Details

  • Company Name: mTalkz Mobility Services

  • Headquarter: India

  • Full Address:

Reviews

The best part is the instant and error free delivery. And what adds more to the service is the instant support as and when required. Client engagement is the need of the hour for modern business and mTalkz stand by the commitment.

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Software was very easy to use and available with real time accurate reports too..rate was also competitive. I must tell that they have all kind of softwares to enhance the performance of digital campaigns. specially WhatsApp, out bound calls and SMS .

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Best part is the customer service and support. As per my experience, we needed a feature that is normally not available. The support team and the founder of Mtalkz went out of the way to make sure that it is made available. As a business you want and need such partners.

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We use mtalkz to authenticate users registering on our platform through phone as well as to do promotional campaigns. So far, we have not seen any failures for the last four years that we have been using it.

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It makes many problems faced by modern businesses go away and makes marketing easier. They are very professional and client-friendly. Clients get what they asked for and there is complete transparency.

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