Markcomm Pitch

Overview

MDaemon Email is a popular email management software worldwide. The software has small to medium sized business customers in around 90 countries to fulfil their business requirements. MDaemon is a well organized and safe mail server that helps you avoid high expenses on administration or per user costs. No expert training is required to operate this software because of its simplified, user-friendly approach and advanced features which allows you to send messages and collaborate whenever needed.

Screenshot

MDaemon Email

Features

  • Archiving & Retention
  • Data Recovery
  • Email Monitoring
  • Queue Management
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting/Blacklisting

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based, Installed - Windows

Training

  • Live Online
  • Documentation

MDaemon Email Users

Available Support

  • Email
  • Phone

Language Support

  • English

Company Details

  • Company Name: MDaemon Technologies

  • Headquarter: United States

  • Full Address:

Reviews

We are a very long time user of Mdaemon email server (going back to the late 90’s). I especially enjoy the very easy and straightforward server management it provides. We have also used Microsoft Exchange and, without any hesitation, will always choose Mdaemon over Exchange. There is really no comparison when it comes to ease of management and disaster recovery. I also love the fact I can watch, in real time, email flow and server handshakes. This makes it extremely easy to troubleshoot mail flow issues between servers. The logging is also extremely thorough. Also, the fact that all messages are stored as standard text based .msg files means it is extremely simple to backup and restore mailboxes and perform disaster recovery (if ever needed). Lastly, there is the price advantage. Mdaemon pricing simply blows all other comparable options out of the water.

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I love the structure of the GUI and the way the various features are grouped, making administration that much more easier. The mail flow logging through each check is also very helpfull in tracing deliverability. The best part of Mdaemon I feel is the simplicity and ease when either moving the installation to another physical machine or upgrading the exisiting installation, no other mail solution comes even close. Mdaemons Webmail is also the most advance and best I have used in the 18 years that i have been in the ISP sector, its your entire mail solution online, accessible from anywhere. Webadmin is also great for remote administration for support staff, without having to access the actual app on the server. The spam assassin intergration also works very well if managed correctly with very few false positives.

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What do you like best?
MDaemon is filled to the brim with features, true, but my favourite aspect of it is the logging. Whatever is happening on your mail server, you’ll be able to trace exactly what is going on, when, and where. Nobody likes pouring through thousands of lines of log files, but all mail administrators know that it’s part of the job, and you’d rather have all the data there ready for you when you need it. MDaemon gives you the intel you need.

What do you dislike?
Some of its components can be a tad unstable at times (i.e., content filter engine getting stuck at 99% CPU and requiring an application restart), but on a server that’s up 24/7, this happens seldom and is only a minor annoyance. Also, we have had slight issues with one of the antivirus engines the product employs (it uses two concurrently). The above problems have been relatively easy to deal with, and MDaemon’s support was very helpful.

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What do you like best?
MDaemon’s detailed log files enable an administrator to trace any problem email or non-delivery and show their customers any remedial action they need to take. Security is a high priority within MDaemon, blocking rogue IP addresses, filtering out Spam and bogus attachments.

What do you dislike?
There’s very little to dislike about MDaemon. Probably the most daunting aspects are ensuring all setup features are properly enabled and for an inexperienced Administrator, this may seem a challenge. However, MDaemon’s support is excellent and with their help and guidance, the ideal setup can be rapidly achieved.

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