Markcomm Pitch

Overview

Housecall Pro is an online field service management solution designed for service professionals to provide automated workflow and organized technician dispatch. The solution encompasses a native mobile app and complementary web portal that provides assistance to an extensive range of industries like carpet cleaning, window cleaning, plumbing, electrical, HVAC etc. Housecall Pro helps service businesses to transform their workflow with digital automation rather than using traditional methods. It provides various features that includes Quickbooks Desktop & Online integration, job scheduling with GPS tracking, dispatching, payment processing, estimates, automated receipts and invoices, real time customer notifications, text message functionality, automated postcards and email marketing automation.

It is convenient for clients to book services through HouseCall’s online booking facility, communicate with a centralized messaging set-up and to pay online effortlessly.

Screenshot

Housecall Pro

Features

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • Business Process Automation
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Client Database
  • Client Management
  • Communication Management
  • Compliance Tracking

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based, Installed - Mac, Installed - Windows, iPhone / iPad, Android

Training

  • Live Online
  • Webinars
  • Documentation

Housecall Pro Users

Available Support

  • Email
  • Phone

Language Support

  • English

Company Details

  • Company Name: Housecall Pro

  • Headquarter: United States

  • Full Address:

Reviews

I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.

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We loved the GPS that showed the property location and street view. This helped our techs locate the property without questioning. Also when entering the job, it prevented the office from a typo when entering the property street address.

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Our customers love the communication. Our staff love how easy it is to use the app. It sets us miles ahead of our competition and gives us that sharp professional look we strive to bring our customers on the job. The fact that it communicates with our Quickbooks software makes the accounting end simple and saves a tremendous amount of time.

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I like that I have one central place for everything: customer database; scheduling; quoting; invoicing. The stress on me has gone down by 20% or more; when I get a new customer and schedule a “job” for a “Free Consultation,” I forget about it. That’s good because my brain has other things to do besides wondering if I got the customer in all of my old hodgepodge systems.

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Very easy to use, the user interface is clear, has mobile app, has desktop app, the company listens to its users and make updates to the software pretty quick. Has open API to a lot of 3rd party software and is open to having more. work orders are great

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