Markcomm Pitch

Overview

The Handbid mobile auction software allows users to bid from any location. With their auction managers, you can sell tickets, invite, register, and enable the people to join the auction. The users can also bid, checkout, and pay from their phones. This system operates in real-time, which means you get instant to outbid notifications and real-time product updates. Handbid is perfect for both bidders and auction managers.

Screenshot

Handbid

Features

  • Absentee Bidding
  • Alerts/Notifications
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • Campaign Management
  • Donor Discovery
  • Donor Management
  • Event Management
  • Fundraising Management
  • Gift Matching Management
  • Inventory Management
  • Live Auction
  • Member Database
  • Membership Management
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Payment Processing

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based, Installed - Mac, Installed - Windows, iPhone / iPad, Android

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Handbid Users

Available Support

  • Email
  • Phone
  • Live Support

Language Support

  • English

Company Details

  • Company Name: Handbid

  • Headquarter: United States

  • Full Address:

Reviews

Pros: So far i have used so many bidding apps but this is the best one among them.I am using this app from past few months you can bid from anywhere across the globe in this app.Its very convenient for the sellers or auction organisers as well.They can invite bunch of people to their auctions without doing any physical work and the user interface of this app is very attractive yet simple.
Cons: I haven’t come across any serious issue so far but there should be a feature to invite those bidders which were active in our previous auctions.

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Overall: Habitat Susquehanna was first non-profit in Harford County, MD to try mobile bidding at its annual event. It was exciting for everyone (some were a little reticent, but those who ventured into the future LOVED it), we raised more money on our Silent Auction than ever before, and will use it for the 3rd year in 2017. Our second auction had a higher participation level including people who followed the auction online but did not attend the event. Uploading info took only as long as the size of the auction and back office help was responsive and helpful. I DO recommend having a Handbid rep at your event; it’s worth it! Any snags were dealt with quickly and efficiently and a good time was had by all.
Pros: The software had a learning curve, for sure, but once you get the hang of it, it’s very easy to follow. The ‘bugs’ from our first year were improved for our second year, and I am sure that this year will be our easiest yet. From the perspective of the guests, it was like playing a videogame at an event except it was acceptable to be staring at your phone!
Cons: The phone version requires guests to realize where/when to swipe in order to see the details of an auction item.

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What do you like best?
The ability to support our nonprofit through a user friendly system AND make money for our organization is great! Although our auction looked different than in past years with no in person auction, the silent auction and other features allowed us to make the best of the situation and still bring in a similar amount as past years. Having access to numerous supporting FAQs and quick responses from Handbid staff made the learning curve that much easier.

What do you dislike?
The pain point I had was uploading all our item list for the first time from the spreadsheet we created (duplicating some items if I uploaded the document twice to capture changes to the spreadsheet) and uploading all the item pictures seemed very tedious when we had 350+ items regardless of dragging images to the upload tool or searching for each image and uploading one at a time. If the location of my images were set as default, I would have saved a lot of time. Once I got the hang of it though, I know that the next time I use it it will be much easier.

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What do you like best?
The assistance with setup helped get our site under construction. The training and web discussions helped us learn how to use the software. Our parents viewed it as easy.

What do you dislike?
We would like to have a more effortless transfer of item descriptions between the test and live sites. We did not use the $200 Chat feature very effectively with my bidders. This did not benefit us enough for the cost of the add-on.

The CHAT assistant for our dashboard and auctions were very helpful. The Wednesday talks on YouTube were great as well.

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