Markcomm Pitch

Overview

GiveSmart empowers organizations to manage event registration, auctions, payments and more. This software, developed by Community Brands, is very popular among nonprofits, foundations and schools. It offers a wide variety of options to help fundraisers streamline their processes while furthering their mission.

Screenshot

GiveSmart

Features

  • Absentee Bidding
  • Alerts/Notifications
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • Campaign Management
  • Contribution Tracking
  • Customer Data Management
  • Donor Management
  • Event Management
  • Gamification
  • Inventory Management
  • Live Auction
  • Membership Management
  • Mobile Giving
  • Mobile Ticketing
  • Online Auction
  • Online Bidding
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Pledge Management
  • Promotions Management
  • Proxy Bidding

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based, iPhone / iPad, Android

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

GiveSmart Users

Available Support

  • Email
  • Phone
  • Live Support

Language Support

  • English

Company Details

  • Company Name: Community Brands

  • Headquarter: United States

  • Full Address:

Reviews

Overall: I have nothing negative to say about this company, the platform or their employees, everyone I have had contact with has been more than helpful. The software is easy to use, but if you do have questions, the chat, email or phone availability of someone who can help you is amazing. They are prompt and efficient, which helps you to complete the task at hand and move on the next thing on your lsit!
Pros: What I like MOST about this software is the fact that people can participate in our auction from anywhere!!
Cons: HHHmmmm……the first year, the uploading process of the auction items was a bear, but they upgraded the software and since then it is SUPER user friendly!!!

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“Great resource and awesome personnel”
Overall: The personnel and platform are excellent and make my job so much easier!
Pros: Givesmart is so easy to use and allows us to run different types of fundraising events. The more I use it, the easier it becomes, and I find myself thinking about new ways to use this platform.
Cons: The financial reporting can be a bit confusing but as I use it more, and with the assistance of Givesmart, I am able to navigate much better.

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What do you like best?
GiveSmart provided an organized platform for our event. There are so many details to handle and we used this platform for our gala ticketing and online auction. We had the support we needed and an efficient way to manage the event from start to finish. The staff was helpful and provided answers to every question and need in advance and during our event.

What do you dislike?
There are a few design limitations with the templates provided but being a new user these were still more helpful than not. A couple of customizations required me to seek support, but everything was still handled promptly and to our satisfaction.

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What do you like best?
It is a very easy check out process for all the attendees. And it also helps our volunteers save a lot of time with deliver silent auction items to the winner. And the Givesmart trainors were also very helpful at the event. They helped us with the check in and check out process when we had too many guests coming at the same time. And the technical support on Givesmart online platform is awesome. They’re always there for my question with very details instructions and answer. Qucik response as well.

What do you dislike?
The check in process took a little bit longer because we had an event with 450 attendees and there were only 4 ipads available. So it was not enough ipad to process quickly for all the attendees when they all came at the same time. The lesson from Givesmart trainors to volunteers didn’t seem very cleary about how to use the swipers for credit card information. Some of our volunteers were confused about that and decided to manually input the guests’ credit card info when they checked in, which took a lot of time extra.

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Great resource and awesome personnel

The personnel and platform are excellent and make my job so much easier!

Pros

Givesmart is so easy to use and allows us to run different types of fundraising events. The more I use it, the easier it becomes, and I find myself thinking about new ways to use this platform.

Cons

The financial reporting can be a bit confusing but as I use it more, and with the assistance of Givesmart, I am able to navigate much better.

Read Full Review Here