Markcomm Pitch

Overview

Easy Digital Downloads helps you sell any kind of digital goods on your website. Its set up process is very easy, and takes only few minutes to install. That’s why it is very popular among eCommerce beginners. Easy Digital Downloads is free to use. Additional functionalities are available to purchase.

Screenshot

Easy Digital Downloads

Features

  • Templates
  • Mobile Access
  • Data Security
  • Reviews Management
  • Inventory Management
  • Reviews Management
  • Data Security
  • Discount codes
  • Unlimited file downloads
  • Download activity tracking
  • REST API
  • Full data reporting
  • Full shopping cart
  • Promotions Management
  • Customer account page

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based

Training

  • Webinars
  • Documentation

Easy Digital Downloads Users

Available Support

  • Online

Language Support

  • English

Company Details

  • Company Name: Sandhills Development

  • Headquarter: United States

  • Full Address:

Reviews

EDD has a very informative website and also all my questions towards their support team was answered so fast that made my research easy. We already had a broken webstore and needed a solution faster than yesterday. Installing EDD on our website was very easy, they have excellent support, solid documentation and they seem open to dialog all the time, which is awesome. What me and my team liked most about the software, was that they provide everything needed to sell your own digital goods, using a system of core elements and plugin extensions, making it very easy to integrate and manage the whole thing.

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Customer account UI is very difficult for clients to use. We get multiple support requests weekly related to site activations or account-related questions. Admin UI is very difficult to use. Takes a lot of time to implement: – Styling checkout/account pages is all on you. – Integrating into your plugin/theme is difficult – you need to develop a UI for the user to enter their license key, as well as validate and store it.

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As Easy Digital Downloads has evolved as a company, their offerings have changed to provide their customers with all-access passes, which gives us access to every product they offer. Now for one, very affordable price, I have access to all of their add-on plugins and don’t feel like I’m tied to any one product.

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Admittedly, several of our products are services and not in the realm of typical for EDD. This has presented some challenges in integrating with our back-end systems. But that also points to one of the amazing things about EDD, it’s extensibility.

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I gave EDD a try and it exceeded all my expectations. I had experiences with WooCommerce before and found it to be overly complicated and buggy. EDD has been running like a well-oiled machine for years (with only a few issues along the way). I swear by it.

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