Markcomm Pitch

Overview

A team workspace Confluence is a place where knowledge and collaboration come together. The platform is a source of information for all fast-moving companies. The software keeps its users organized and aligned with all work processes like meeting notes, strategy docs, IT documentation so they can make their decisions faster and be responsive to the changes.

Confluence makes it very simple to organize and find all the information that you require. All group-related pages are together so that you can get a dedicated space for your work, team, or cross-functional projects.

Confluence is like a team workplace that combines knowledge and collaboration. The software keeps every task streamlined and aligned with all parts of the job, like meeting notes, strategy docs, and IT documentation. This helps the companies to make decisions quickly. Confluence software integrates with other Atlassian suite of products like Jira Software and Trello. It also permits the customization of other apps.

You can use confluence as a project management tool and use the correct information; teams can get alignment, ship the projects and transform the work they create. There is a certain level of transparency about who needs to do what. Confluence can work without any issues with other software like Trello and Jira Software.

Confluence promotes teamwork and creativity by collaboration of various field experts at one place. It is a great source of success for rapidly growing companies. The software improves your decision making skills. It helps in effortless managing and associating everything at each step with the help of meeting notes, strategy docs and IT documentation. Confluence is completely unified with the Atlassian suite of products which includes Jira software and Trello. It also enables you to make unlimited modulation using apps from our established marketplace.

Screenshot

Confluence

Features

  • Access Controls/Permissions
  • Collaboration Tools
  • Alerts/Notifications
  • OnDemand or hosted
  • Space directory
  • Advanced table editing
  • Livesearch macro
  • JIRA integration
  • Custom layouts
  • Massive plugin ecosystem
  • Share button
  • Unlimited spaces
  • Real time editing
  • Macros/add-ons
  • Meeting notes
  • Product requirements
  • Voting
  • Concurrent user capacity
  • Load-balancing
  • Collaborative editing
  • Social features
  • Team activity tracking
  • Automatic notifications
  • Team calendars
  • GCal integration
  • Collaborative workspace
  • Communication management
  • Content management
  • Document storage
  • Email integration
  • File management
  • Full text search
  • Outlook integration
  • Real time feedback
  • Advanced search
  • Archiving & Retention
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Commenting/Notes
  • Customizable Templates
  • Discussions / Forums
  • Document Classification
  • Document Generation
  • Document Management
  • Content Management System
  • Cooperative Writing
  • Project Management
  • Contact Management
  • Task Management
  • Chat / Messaging
  • Drag & Drop
  • Due Date Tracking
  • Gantt/Timeline View
  • Idea Management
  • Idea Ranking
  • Ideation / Crowdsourcing
  • Information Governance
  • Knowledge Base Management
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Prioritization
  • Product Roadmapping
  • Progress Tracking

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based, Installed - Mac, Installed - Windows, iPhone / iPad, Android

Training

  • Webinars
  • Documentation

Confluence Users

Available Support

  • Email
  • Phone
  • Live Support

Language Support

  • English

Company Details

  • Company Name: Atlassian

  • Headquarter: United States

  • Full Address:

Reviews

Real-time simultaneous editing Ease of finding and organizing what I’ve written Constantly adding new features Integration with Jira and Trello is great, but also works as lightweight project management by itself

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The best feature that this has is the extended Add-In marketplace. You can find the proper Add-In to express your ideas in the best way: Coding, Images or illustrations, animated gifs or videos, and even forms inside the documents and pages. From a user perspective, this is one on the easiest knowledge base software in the market, and also you have the bakcing of Atlassian. The process of the integration with our existing business logic was easy because we didn’t have a strict knowledge base, but Confluence gave us the foundations to build one from scratch.

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From the word go, our team was able to jump start and create a solid knowledge base for our entire enterprise. Being in Education and E-Learning domain – content is the heart of our business. Managing content created by various teams inside company, partner contributions, freelancers content is extremely crucial and critical. Some of the most important features of this product for us are: Document Management, Knowledge base, Version Control System, Structured Pages, Search

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After using this software for more than 18 months, I can definitely say, this is a great tool for technical documentation. It provides with easy setup, multiple project spaces for different teams, amazing API’s to create pages remotely from different tools and last but not the least, simultaneous editing of the same document.

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The markup language is awesome as well as the ability to revert/change any edit history. I like the fact that you can also see who is editing the page or if multiple people are on it. Having my own “space” is great as well, keeps a lot of documentation or notes in one place.

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Confluence has some very nicely build-in features that gives you good looking and well-structured documents. It’s a lot like an intranet content management system from my point of view. You have customizable layouts, custom templates to make them fit to your needs (easily) and of course, it’s all tied to jira and the other products of atlassian.

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Overall: If you use other Atlassian products, Confluence is the perfect complement. Because exporting documents is so bad, it works best if you, your colleagues and your stakeholders/clients all exist in the same Atlassian ecosystem.
Pros: Highly configurable and easy to use document templates, beautiful interface akin to using Medium, and deep integration with Jira Software and Jira Service Management are the features I find most useful. Recent changes to Templates to enable you to quickly search and preview available templates is incredibly helpful, as inline commenting while editing and being able to quickly convert anything into a Jira issue. Being able to use Confluence to defer service management requests by offering reporters the option of self serving an answer to their question/problem is a stroke of genius.
Cons: It’s beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing. I consistently find myself missing actions that have been buried in Confluence.

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What do you like best?
Two main things that I enjoy about Confluence:

1. It’s easy to collaborate on things with other team members. Their inline comments are really easy to use. I’ve also appreciated that all of Atlassian’s tools are connected. So when the Dev team is working in Jira, I can easily pull up the information I need without having. to leave the page and then get back into my workflow in Confluence.

What do you dislike?
This is a small thing but it gets me all the time. Unless you hit the “publish” button, no one can see any changes have been made, even for people that you’ve shared the document with. I’ve since learned this is even true for comments that I’ve tagged someone in. Unless I hit “publish”, they will not be notified that I’ve tagged them. Just a small annoyance but it comes up a lot.

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