This multi-language, a fully featured Artificial Intelligence Software chatbot, tool has a built-in contact tracking which is very helpful for sales teams for various businesses. It is popular among Agencies, Enterprises, and offers Chatbot, Multi-Language at one place.
- Pop-up Chat
- Targeted Emails
- Knowledge Base
- Deployment: Installed - Windows
- Business Hours
Company Name: Cliengo
What I like most about Cliengo are all the options that allow me to adapt the chat to my liking and according to the interests I have, I love that you have complete control of the chat and can automate the number of options you want to do the I work much easier in the future.
I believe that the CRM can be a little more complete, in such a way that it allows to personalize the sale status. In addition, it is difficult to return to the filtered prospect list once you are inside a lead
Also, the CRM needs to have a better way to qualify your lead, so you can have a better way to understand the business when you download the repo
This powerful tool is very simple to use and implement. Not only in the management of sales or marketing, also from a CSM or any website. With just activate a switch from configurations you are ready to link your site (web page or social networks) to the customer database (DB). Allow control of your database.
What I do not like and I think the tool is missing is a tab to take control of sales expressed in numbers. It is quite unpleasant not to keep track of the numbers or quotes that are in the line of negotiation. I think it lacks that. It should also be clear that Cliengo does not replace 100% human attention.