Markcomm Pitch

Overview

Asterisk is an open source framework for developing state-of-the-art communications applications. This innovative, open-source framework designed by DigiumIt, is the World’s Most Widely Adopted Open Source Communications Software Development Framework. It powers many services and applications including conference bridges, automatic call distributions.

Screenshot

Asterisk

Features

  • Call Recording
  • Web Conferencing
  • IVR / Voice Recognition
  • Employee Directory
  • Text messaging
  • Monitor Calls
  • Transfer Calls
  • Convert Text to Speech
  • Manage Communication
  • Escalation Management
  • Queue Management
  • Inbound Call Center
  • Interactive Voice Response (IVR)
  • Event Triggered Recording
  • Record & Playback ability
  • Scheduled Recording
  • Record & Playback ability
  • Web Conferencing
  • Virtual Extensions
  • SIP Trunking
  • Access Controls/Permissions

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based

Training

  • In Person
  • Live Online

Asterisk Users

Available Support

  • Live Support
  • Business Hours
  • Online

Language Support

  • English

Company Details

  • Company Name: Sangoma

  • Headquarter:

  • Full Address:

Reviews

I love the mobile app. It has made my life so much easier. No more having to run back to my desk or deal with missed phone calls. I can also operate out of the office like I’m in the office. Most people might not even realize that I’m not in the office.

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I most enjoyed the ease of set-up and use. It was extremely easy to download the app and start using it. I very much appreciate that I never miss a call even when I am away from my desk!

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It is a very stable and practical voice over ip system, you can integrate it with practically any system and the functionality is perfect.

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The learning curve on Asterisk systems is steep. If you want to do anything custom, you will pretty much have to hire someone to do it for you unless you have a lot of experience and technical knowledge. Much of this can be overcome by using a GUI such as FreePBX.

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From an admin perspective, it’s easy to use, intuitive UI…easy to update phone extensions as employees come and go, as well as other features such as password, voicemails, etc.

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