Markcomm Pitch

Overview

Designed to help businesses manage their leads, tasks and sales team, amoCRM is the world’s first messaging-powered CRM. It provides multi-channel communication to sales teams enabling them to close more deals and increase revenue.

Screenshot

amoCRM

Features

  • Data Dictionary Management
  • Match & Merge
  • Contextual Search
  • Lead Nurturing
  • Campaign Personalization
  • Target Account Identification
  • Internal Chat Integration
  • Email Marketing
  • Lead Qualification
  • VoIP integration
  • Webhooks
  • Chatbot
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Social Media Integration
  • Territory Management
  • Contract/License Management
  • Client Tracking
  • Scheduling
  • Data Import/Export
  • Interaction Tracking
  • Contact Database
  • Multi-Channel Communication
  • Template Management
  • On-Demand Communications
  • Product & Price List Management
  • Lead grabbing from email
  • Smart email addresses
  • Customer activity tracking
  • Account Alerts
  • Alerts/Notifications
  • Auto-Dialer
  • Business Card/Badge Scanning
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Churn Management

Specifications

  • Deployment: Cloud Based, Web Based, SaaS Based, Installed - Mac, Installed - Windows, iPhone / iPad, Android

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

amoCRM Users

Available Support

  • Email
  • Phone
  • Live Support

Language Support

  • English

Company Details

  • Company Name: QSOFT

  • Headquarter: United States

  • Full Address:

Reviews

They have integrations with the major social networks like Instagram, Facebook, Gmail and the most important Whatsapp via Twilio, which allow you to integrate in a legal way. They also have a live chat with chatbot that works fine. Of course they are not a chat company, so it’s simples, but it works fine to most activities.

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If you hire a saleperson who does not utilize all functions and input data correctly, you will be missing essential information when they leave the company. So the software does require some monitoring and managing, however it is nice because it is open to customization.

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I work in a highly profitable IT business, so for us every customer can make a good profit, and so you can not lose them. But such cases were before we started using amoCRM. Now all interaction is clearly logged, and the system can see the communication from the client’s first appeal and to provide him with final reports on the work done.

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In the event that you employ a deal individual who does not use all capacities and information effectively, you will miss basic data when they leave the organization. So the product requires some observing and overseeing, anyway it is decent on the grounds that it is available to customization.

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Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I’d like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once.

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